Quality, Integrity & Reliability

Quality, Integrity & Reliability are pillars on which our organization runs upon. It is important to us because we value our customers. We endeavour to provide our customers with products and services which meet and even exceed their expectations.

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We are committed to continuous improvement and have established a Quality Management System which provides a framework for measuring and improving our performance.

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• Measurable quality objectives which reflect our business aims

• Selection and performance monitoring of our suppliers / Manufacturers against set criteria.

• Regular training and development for our employees.

• Regular audit of our internal processes.

• Regularly obtaining our customer feedback

• Management reviews of audit results, customer feedback and complaints.

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Our internal procedures are reviewed regularly and are held in a Quality Manual which is made available to all employees.

This policy is also posted on the Company Notice Board and can also be found in the staff handbook.